How much does shipping cost?
We are glad to bring our customers great value and service. That’s why we provide fast shipping from our Fulfillment Center in California by UPS and USPS.
What countries are you delivering to?
As of now, we’re delivering to the United States only.
How can I track my parcel?
Once your parcel has left our Fulfillment Center, you will receive an email with a tracking number to monitor your parcel movements.
Can you ship my order to a business address?
Yes, you can write your business address in your order details if it’s more convenient to you.
Can you ship my order to a PO Box address?
Yes, you can select delivery to a PO Box if it’s more convenient to you.
Can you ship my order to APO or FPO military addresses?
Yes, we ship anywhere in the United States, and to all US territories and military APO/FPO addresses.
What happens to my parcel if it is delivered while I’m not there?
Depending on the destination and the package size, your parcel will be left in your mailbox or on your porch, or it may be left with a neighbour.
Can I cancel my order?
All orders can be canceled until they are shipped. If your order has been paid and you need to change or cancel it, please contact us within 12 hours of placing it.
Can I get a refund if something is wrong with my order?
Within 14 days of receiving the parcel, you can ask us for:
- A full refund if you don’t receive your order
- A full refund if your order does not arrive within the guaranteed time (1-3 business days not including 1 business day processing time)
- A full or partial refund if the item is not as described
Full refunds are not available under the following circumstances:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster).
All our products are backed with a 14-day money back guarantee. Just send us a message on the Contact Us page and we will refund the purchase price.
Can I return an item for an exchange instead of a refund?
Yes, you can! Kindly Contact Us form to discuss the details with us.
Can I return my purchase?
All our products are backed with a 14-day money back guarantee. Just contact us and we will refund the purchase price.
If you are not satisfied with your purchase, you can return it for a replacement or refund. No questions asked! You only should return it at your expense.
Please contact us first and we will guide you through the steps. We are always ready to give you the best solutions!
Please do not send your purchase back to us unless we authorize you to do so.
Are there any items I can’t return?
Hygiene and our customers’ safety is our top priority, which is why there are specific types of products that can’t be returned such as:
- Face and body products if opened, used, or have a broken protective seal
- Underwear if the hygiene seal is not intact or any labels have been broken
- Swimwear if the hygiene seal is not intact or any labels have been broken
- Pierced jewellery if the seal has been tampered with or is broken
I upgraded from my old car vent air fresheners and I am NEVER going back! This is amazing, it has a very sleek, high class look.The oils smell great and the scent lasts long but isn't overpowering like some car fresheners. It is just enough to make my car smell nice and fresh (even on dirty days). So far I have not had to recharge it and I have been using it for about a week.
I smoke in my car. (Gross I Know). I got tired of the vent fresheners that start out overwhelmingly strong, then peter out to nothing. So I took a chance and got this. I am very satisfied! The scent is pleasant without being too strong. My car doesn’t smell like smoke. I highly recommend it!
Great product! Long battery life. Struggled at first before I realized the reservoir required more liquid scent. Ended up pouring all of the contents in the reservoir and it worked great. Very fragrant. Look forward to additional scents.
This is the best product ever for my car. I’ve tried plenty of other products and this one by far is the best I do not regret my purchase and I will definitely keep buying oils for my air freshener
Very easy instructions, fits very neatly out of the way. Only downfall is it should come with more of a variety of fragrances without paying more money
Although this is a car freshener I have been using it to keep the area of my home where my kitty litter boxes are smelling fresh. I think I'll use my own fragrance when this runs out.
I loved it! Since I installed it, my car smells delicious and feels fresh. Its orange scent makes spending time in my car more enjoyable! I definitely recommend it
This is better than I expected it to be. I had to read the instructions on this before I used it. But it works good, smells great. Love that it's wireless.
Everything's fine so far, but to me the scent does not stay long in the car.
So far so good! Makes a difference, fragrance lasts a long time and the interment spray adjustment is a bonus….a nice puff of fresh air every few minutes!