How much does shipping cost?
We are glad to bring our customers great value and service. That’s why we provide fast shipping from our Fulfillment Center in California by UPS and USPS.
What countries are you delivering to?
As of now, we’re delivering to the United States only.
How can I track my parcel?
Once your parcel has left our Fulfillment Center, you will receive an email with a tracking number to monitor your parcel movements.
Can you ship my order to a business address?
Yes, you can write your business address in your order details if it’s more convenient to you.
Can you ship my order to a PO Box address?
Yes, you can select delivery to a PO Box if it’s more convenient to you.
Can you ship my order to APO or FPO military addresses?
Yes, we ship anywhere in the United States, and to all US territories and military APO/FPO addresses.
What happens to my parcel if it is delivered while I’m not there?
Depending on the destination and the package size, your parcel will be left in your mailbox or on your porch, or it may be left with a neighbour.
Can I cancel my order?
All orders can be canceled until they are shipped. If your order has been paid and you need to change or cancel it, please contact us within 12 hours of placing it.
Can I get a refund if something is wrong with my order?
Within 14 days of receiving the parcel, you can ask us for:
- A full refund if you don’t receive your order
- A full refund if your order does not arrive within the guaranteed time (1-3 business days not including 1 business day processing time)
- A full or partial refund if the item is not as described
Full refunds are not available under the following circumstances:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster).
All our products are backed with a 14-day money back guarantee. Just send us a message on the Contact Us page and we will refund the purchase price.
Can I return an item for an exchange instead of a refund?
Yes, you can! Kindly Contact Us form to discuss the details with us.
Can I return my purchase?
All our products are backed with a 14-day money back guarantee. Just contact us and we will refund the purchase price.
If you are not satisfied with your purchase, you can return it for a replacement or refund. No questions asked! You only should return it at your expense.
Please contact us first and we will guide you through the steps. We are always ready to give you the best solutions!
Please do not send your purchase back to us unless we authorize you to do so.
Are there any items I can’t return?
Hygiene and our customers’ safety is our top priority, which is why there are specific types of products that can’t be returned such as:
- Face and body products if opened, used, or have a broken protective seal
- Underwear if the hygiene seal is not intact or any labels have been broken
- Swimwear if the hygiene seal is not intact or any labels have been broken
- Pierced jewellery if the seal has been tampered with or is broken
I purchased this for my husband's car, as he has had a similar one in the past and liked it. This Car Air Purifier is excellent in that it has the places to plug our phones into as well, so it's not taking a needed port. The air in his car does seem more pleasant and fresh. He even feels like it helps him stay a bit more alert, which is interesting and GOOD, since he can be on the road quite a bit for his work. Even the color of the light is very pleasant and not distracting. We don't really notice an aroma with it, just more the absence of other aromas. I also, that this comes in a nice giftable box. We like it. Nice product.
Had it for about a week now, when I received it the air purifier was packaged nicely in a box with their branding on it. I got it in the silver color and I really like how it looks. Looks professional, clean, and the small form factor is perfect for what I was looking for.
Quality feels nice and it comes nicely packaged. The air purifier works well, reducing a lot of the odor and dust from my car. Overall, I'm very happy with the product and would recommend it to others.
Before using this my car smelled pretty bad. Now it actually smells normal.
I used this product in my vehicle. It is amazing. I no longer have cigarette smell or any other odors in my vehicle, however it does drain your battery…
Great service, wonderful product, my car smells so fresh.
There's a little white noise while it's in operation, but any level of music cancels it out.